Privacy Policy
Last Updated: October 26, 2023
1. Introduction
Welcome to Social Casino Fun ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social casino services, including games like Chicken Road, Plinko, and Joker-themed games, and interact with our bonuses such as the "140 FS" offer and opportunities to "earn rewards money" (virtual currency or in-game items).
By accessing or using our services, you signify your understanding of the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services. We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1. Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as playing games, posting messages in our chat rooms or on our forums, entering competitions, promotions or surveys) or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:
- Account Information: Username, password, email address, date of birth (for age verification), and profile picture.
- Contact Information: If you contact our support, we may collect your name, email address, and the content of your communication.
- User-Generated Content: Any content you create or share on our platform, such as forum posts, chat messages, game reviews, or feedback.
2.2. Information Collected Automatically
When you access or use our services, we may automatically collect certain information about your device and usage of our services. This information may include:
- Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other usage statistics.
- Device Information: Device type, device ID, hardware model, operating system version, and mobile network information.
- Gameplay Data: Information about your game progress, scores, achievements, virtual currency balance ("rewards money"), items earned or used, and interactions with other players.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and use personal information about you. More details are provided in Section 5.
3. How We Use Your Information
We use the information we collect or receive for various business purposes, including to:
- Create and manage your account.
- Provide, operate, and maintain our social casino services and games (e.g., Chicken Road, Plinko, Joker).
- Process your transactions (e.g., acquisition of virtual items or "rewards money").
- Administer bonuses, promotions, and contests (e.g., "140 FS" offers).
- Personalize and improve your experience on our platform.
- Respond to your comments, questions, and provide customer support.
- Communicate with you about technical notices, updates, security alerts, and support and administrative messages.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Social Casino Fun and others.
- Comply with legal and regulatory obligations.
- For marketing purposes, such as sending you promotional materials about new games, features, or offers, where permitted by law and with your consent if required.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., data analytics, payment processing (for virtual goods if applicable), customer service, email delivery).
- For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes to meet national security or law enforcement requirements.
- To Protect Rights and Property: We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Aggregated or De-Identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and other similar tracking technologies to collect information about your browsing activities over time and across different websites or online services. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits.
Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services. For more information about how to manage cookies, please see your browser or device's help material, or visit www.allaboutcookies.org.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect the security of any personal information we process. We are committed to protecting your data, but please remember that no system of security is impenetrable. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding the personal information we hold about you. These may include the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Object to Processing: Object to our processing of your personal information in certain circumstances.
- Restrict Processing: Request the restriction of processing of your personal information in certain circumstances.
- Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
To exercise any of these rights, please contact us using the contact details provided in Section 11. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request.
8. Children's Privacy
Our services are not intended for individuals under the age of 18 (or the applicable legal age for social casino gaming in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the relevant age without parental consent, we will take reasonable steps to delete such information from our records promptly. If you believe we might have any information from or about a child, please contact us.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the [Your Company's Country/Region] and choose to provide information to us, please note that we transfer the data, including personal data, to [Your Company's Country/Region] and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise one of your data protection rights, please contact us:
- By email: privacy@socialcasinofun-example.com (Please replace with a real email if available)
- By visiting the Contact Us page on our website.
- By mail: [Your Company's Fictional Address, City, Postal Code, Country - e.g., 123 Fun Street, Gameville, GZ 45678, Wonderland]
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.